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Trustworthy Home Care Solutions

At Holy City Home Care, we are dedicated to providing exceptional care for your loved ones. Our team of experienced caregivers is committed to ensuring that your family member receives the highest quality of care in the comfort their own home. We understand that you may have questions about our services, so we have compiled a list of frequently asked questions on our website. Contact us today to learn more about how can help you and family.

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Frequently Asked Questions

  • What services does Home City Home Care provide?
    Home City Home Care offers a wide range of services, including personal care, companionship, meal preparation, medication reminders, light housekeeping, and transportation to medical appointments. We also provide specialized care for individuals with chronic illnesses, Alzheimer's, dementia, and post-operative needs.
  • How are caregivers selected at Home City Home Care?
    Our caregivers are carefully selected through a rigorous screening process that includes background checks, interviews, and skill assessments. We prioritize experience, compassion, and dedication in every caregiver we hire. Continuous training ensures they stay updated on best practices in home care.
  • What is the difference between personal care and companionship care?
    Personal care involves assisting clients with daily activities such as bathing, dressing, grooming, and toileting. Companionship care focuses on providing emotional support, engaging in conversations, and assisting with non-medical tasks such as meal prep, light housekeeping, and social activities.
  • How do I know if my loved one needs home care?
    If your loved one struggles with daily tasks such as bathing, dressing, cooking, or managing medications, or if they experience loneliness or isolation, home care might be the right choice. Our care coordinators can assess your situation and recommend the appropriate care plan.
  • Is Home City Home Care available 24/7?
    Yes, we provide care 24 hours a day, 7 days a week. Whether you need short-term, long-term, or live-in care, we can tailor our services to meet your specific needs and schedule.
  • How do I arrange for home care services?
    You can schedule a free consultation by contacting us directly via phone, email, or our website. During the consultation, we will assess your needs and develop a personalized care plan.
  • Can I customize the care plan for my loved one?
    Absolutely! Every individual has unique needs, and we work closely with families to customize care plans. You can adjust the type of care, frequency of visits, and level of involvement based on your loved one’s needs.
  • How much do your services cost?
    Our rates depend on the type and level of care needed, as well as the number of hours of service provided. During our initial consultation, we will discuss your care needs and provide a detailed quote based on your personalized plan.
  • Do you accept insurance or Medicaid/Medicare?
    Home City Home Care accepts private pay, long-term care insurance, and in some cases, Medicaid/Medicare benefits for home care services. We can help you understand what coverage options are available and assist with any necessary paperwork.
  • How quickly can services begin?
    In most cases, services can begin within 24 to 48 hours of your initial consultation. We will work with you to schedule care as quickly as possible based on your needs.
  • Can home care be temporary?
    Yes, Home City Home Care offers temporary or respite care services. This is ideal for individuals recovering from surgery, illness, or injury, or for families who need short-term relief from caregiving responsibilities.
  • Is there a minimum number of hours required for service?
    Our minimum service requirement typically varies depending on the level of care. For most services, we request a minimum of 2 to 4 hours per visit. However, we can discuss flexible options based on your needs.
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